DISPATCH

We aim to process and post your order as soon as possible. Although it may be posted within 24 hours, it may take several days (rather than posting an incomplete order). If it will take longer than a week we will advise you. Please remember there may be many orders ahead of yours!

DELIVERY

Once the order is dispatched ownership transfers to the customer. Please accurately enter and check your full postal details and phone number; returned undeliverable mail will attract a re-delivery fee.

Express Post is via Australia Post and only within Australia. Even when out of the Express Post network your delivery will be faster than regular post.

Australia Post uses sub-contractors to deliver parcels and we cannot direct them where to leave a parcel if you are out. If you work part / full time please consider having the order sent to you at your work address. While it may seem unlikely, letters and parcels do get stolen, and Second Baise accepts no responsibility for this or any liability to replace lost or stolen items although we will do our best to assist in tracing the missing item. We cannot guarantee the postie puts your package into the right letterbox or that your package isn’t stolen from your letterbox. If you are not prepared to take the risk, select the Registered post option at the checkout or sent to you at work or a post office box if you have one.